RAOMIO BEANIE MILO| DARK SIENNA

HOW TO CARE FOR OUR CLOTHES

At Raomio, we create clothing with love and care, and we want your pieces to last for years to come, passing through your family and beyond. With a little attention, you can keep your Raomio garments in top shape and ensure their longevity. Here are some simple care tips to help you preserve the quality and life of your clothing:

Tip 1: Wash Only When Necessary
Washing clothes can wear down fibers over time, even on delicate cycles. To help prolong the life of your Raomio pieces (and all your garments), wash them only when they’re truly dirty. Wearing them several times between washes will keep your clothes looking great for longer.

Tip 2: Wash With Cold Water and Use a Natural Detergent
Cold water is gentler on fabrics, helping to preserve the color of dyes and prevent fabric deterioration. It also reduces the risk of shrinkage. Pair it with a natural detergent to keep your clothing and the planet happy.

Tip 3: Tumble Dry on Low Heat or, Better Yet, Air Dry
Air drying your clothes is the most eco-friendly way to preserve their quality, using less energy and helping fabrics last longer. If you’re short on time, tumble dry on low heat and toss in a few wool dryer balls to speed up the drying process while reducing chemical exposure from conventional dryer sheets.

Tip 4: Avoid Ironing, But Use Low Heat When You Do
Heat can weaken fabrics, so we recommend avoiding ironing whenever possible. If you do need to smooth out wrinkles, use the lowest heat setting to avoid damaging the fibers.

Tip 5: Hang or Fold Along the Seams
To keep your clothing in its best shape, hang items by the seams or fold them neatly. This helps prevent unnecessary stretching or misshaping.

Raomio's Commitment to Sustainability

At Raomio, sustainability is at the heart of everything we do. From the materials we choose to the way we produce and package our garments, we are dedicated to reducing our environmental impact and promoting ethical practices. Here’s how we’re making a difference:

1. Eco-Friendly Materials
   We carefully select fabrics that prioritize the planet’s well-being. Our pieces are made with organic cotton, recycled fibers, and other sustainable textiles, reducing the need for virgin materials. By choosing these eco-conscious fabrics, we help reduce waste and support more sustainable textile production practices.
2. Transparency in Sourcing
   We’re committed to transparency in our sourcing practices. All of our materials are carefully selected from trusted suppliers who align with our values. We prioritize working with partners who are equally dedicated to sustainable practices, and we ensure that every piece we make has a traceable, ethical origin.
3. Waste Reduction and Circular Fashion
   At Raomio, we focus on reducing waste by repurposing and upcycling fabrics. By using leftover materials from factories closing or discarded stock, we create unique designs that prevent waste from going into landfills. Our goal is to contribute to a circular economy, where textiles are reused and reimagined instead of discarded.
4. Long-Lasting, Timeless Design
   Sustainability doesn’t end with the production process. We design every garment with longevity in mind. Our clothes are crafted to last for years, encouraging customers to make fewer, more thoughtful purchases. By focusing on timeless styles, we help combat the fast-fashion cycle and promote conscious consumption.
5. Ethical and Fair Labor Practices
   We believe in fair wages, safe working conditions, and supporting the rights of workers in every step of our production process. We carefully vet our production partners to ensure they meet high ethical standards, and we maintain strong relationships with them to make sure every worker is treated with respect.
6. Eco-Friendly Packaging
   We use minimal, recyclable, and biodegradable packaging to further reduce our environmental footprint. Every package is carefully designed to ensure that your order arrives safely while minimizing waste. We also encourage reusing or recycling packaging to continue reducing our impact.
7. Commitment to Improvement
   Sustainability is a continuous journey, and we’re always looking for ways to improve. We are constantly researching and testing new materials, production methods, and packaging solutions that align with our goal of making fashion more sustainable. As we grow, we’ll continue to strive for even higher standards in every aspect of our business.
8. Open Communication with Our Customers
   We believe in being open and transparent with our customers. We’re always ready to answer questions about our materials, sourcing practices, or production processes. If you ever have concerns or want to learn more about the sustainability behind your Raomio pieces, don’t hesitate to reach out. We’re here to share our journey with you.

At Raomio, sustainability is more than a buzzword. it’s the foundation of everything we do. We’re proud of the positive impact we’re making, and we’re committed to continuously improving for a better future. Together, we can help transform the fashion industry and create a more sustainable world.

Shipping  Methods :

We ship from Reno Nevada every Monday to thursday, excluding weekends & holidays.

Raomio uses USPS for shipping. Shipping charges are calculated automatically in

the shopping cart depending on the total cost of your purchase. Raomio is not responsible for items lost, stolen, and/or damaged in transit. 

 Our current processing time is 2 to 5 business days on all orders. Our default method of shipping is standard, which takes approximately 5-8 business days to deliver within the USA, excluding other countries. Most customers receive their order within a week, but delays are possible.

 ESTIMATED Shipping TIMES:

• Free Shipping/Standard Shipping arrives approximately5-8 business days
• Expedited Shipping arrives in an estimated3-5 business days
• Priority Shipping arrives in an estimated2-3 business days 

Note: Please expect more extended processing and ship times during annual sales and sales events

 FREE SHIPPING

Free shipping may be applied on orders over $200 only in the USA.

We will promptly send a tracking number once the product has been dispatched. If you do not receive the tracking number, please check your spam folder. Should you encounter any issues finding the tracking number, kindly reach out to us at raomioestudio@raomio.com

Package Delivered, But Can't Find It? We’re Here to Help!

If your tracking number shows that your package has been delivered, but you're unable to locate it, don’t worry we’re happy to assist you! Before reaching out to us, please review these helpful tips:

1. Verify the Tracking Information
   Double-check the tracking number to confirm that the package was delivered to your correct address. Sometimes packages are mistakenly delivered to nearby access points or neighboring addresses.
2. Check with Your Local Post Office or Shipping Carrier
   Contact your local post office or the shipping company listed on your tracking information. Occasionally, packages may not be delivered due to issues such as missed deliveries or being held at a facility for further processing.
3. Look Around Your Property
   Be sure to check common delivery spots like your front porch, side door, mailbox, or with a nearby neighbor sometimes packages are left in less obvious places for safety.
4. Missing Package Claims
   Please note that once your package shows as "delivered" in the tracking system, Raomio is no longer responsible for any lost or stolen items. We recommend filing a claim with the carrier if you're unable to locate the package after checking the above steps.

If you’ve checked these steps and are still unable to locate your package, or if you need further assistance, please reach out to us at raomioestudio@raomio.com. While we can’t take responsibility for lost or stolen packages, we’ll do our best to assist you in resolving the issue.

At Raomio, we are committed to providing you with high-quality products and excellent customer service. If you have any issues with your order, we’re here to help resolve them quickly and efficiently.

Faulty Products

If you receive a faulty product, please reach out to us within 3 days of delivery. We will review your concern and arrange for a prompt exchange or refund, as applicable.

Refund Options

We offer the following refund options for eligible returns:

• Refund to your original payment method
• Store credit (if applicable)

Refund Processing Time

Refund requests will be processed within 10 to 15 business days after approval. Once approved, refunds will be issued to the original payment method used for the purchase.

Return Shipping Costs

Raomio does not cover the shipping costs for returning items unless the product is faulty or there was an error on our part. For returns related to any other reason, customers are responsible for return shipping fees.

We recommend using a trackable return method for the security of your return. Raomio is not responsible for lost or damaged returns.

Return Conditions

To be eligible for a return or refund, items must meet the following conditions:

• The item is unused, unwashed, and in original condition.
• The product must be returned with all tags and packaging intact.
• Personalized or final sale items (where applicable) are not eligible for return or exchange unless faulty.

Return Processing Time

Once we receive your returned item(s), please allow up to 30 business days for us to process your refund or exchange. Returns that do not meet the above conditions will not be accepted.

Additional Fees and Charges

Please note that any additional duties, taxes, or shipping charges that may arise during the return process are non-refundable. We cannot accept responsibility for delays due to customs clearance or taxes on international orders.

Customer Communication

If you are experiencing issues with your order or need assistance with your return, please reach out to our customer service team at [email address]. We aim to respond within 48 hours and will do our best to resolve any issues in a timely manner.

Exchanges

Raomio does not offer direct exchanges. If you would like a different product, please initiate a return and place a new order. If the product you ordered is faulty or damaged, we will arrange for a replacement.

Important Notes:

• Ineligible items: Please review the product descriptions and exclusions for items not eligible for return, such as final sale and personalized items.
• Damaged or Incorrect Orders: If you receive a damaged or incorrect item, please notify us immediately within 7 days of receipt. We will work with you to provide a full refund or exchange.

If you have any inquiries, please contact us at raomioestudio@raomio.com

Raomio: More Than Just Fashion, It’s a Story of Purpose

At Raomio, fashion is about more than just what you wear. It’s a story, a feeling, and a way of making a difference. Every piece of clothing we create is part of a bigger picture a vision where creativity, sustainability, and bold living converge to redefine what it means to dress with intention. Founded by Carla Magali Di Marzo, Raomio is a celebration of everything that matters in fashion today: artistry, responsibility, and the joy of living unapologetically.

Raomio’s roots run deep, stretching back to 2020 with the birth of Carla’s first brand, Ku-Kio. Raised in Argentina in a family with a strong connection to the world of clothing production, Carla was surrounded by the craftsmanship and artistry of her heritage. While she didn’t start as a fashion expert, she was deeply inspired by the intricate details of clothing design and the ways in which fashion could be a powerful expression of one’s identity. Her love for design and her deep connection to her roots drove her to take a leap and launch a brand that would reflect not only her creative spirit but also her commitment to making a difference.

In 2024, Raomio was born a refined, reimagined version of Ku-Kio, with an even deeper dedication to sustainability and creating fashion that matters. The journey from Ku-Kio to Raomio is a testament to Carla’s evolution as a designer, a businesswoman, and, most importantly, a mother. At the heart of Raomio is Carla’s greatest inspiration: her son, Tahiel. His boundless curiosity, energy, and sense of adventure fuel the brand’s creative designs, which are as bold and dynamic as his spirit.

Raomio’s designs are influenced by the time Carla and Tahiel spend together, exploring nature, learning, and growing. The vibrant prints and the unconventional combinations reflect not just the colors of the natural world, but also the joy of exploration and creativity that Carla hopes to instill in her son. Fashion, for Carla, is a reflection of life full of color, energy, and the excitement of discovery. It’s this sense of adventure that permeates every piece of clothing we create.

A Commitment to Sustainability

While Raomio is all about vibrant color and joyful self-expression, it is equally about responsibility. Sustainability is at the core of everything we do, and we are fully committed to creating clothing that is as kind to the planet as it is to those who wear it. We carefully select eco-friendly fabrics, mindful of the environmental impact of our choices. From organic cotton to recycled materials, each item we create is designed to have a positive impact, not just in terms of fashion, but on the planet we all share.

We understand that the fashion industry has a significant environmental footprint, and we are committed to reducing our impact by being conscious of every step of the production process. From the design phase to the final product, every Raomio item reflects our dedication to sustainability. But we don’t stop there. We also embrace transparency in our practices, making it clear where our materials come from, how they are sourced, and the ethical standards we uphold. For us, being transparent is part of being responsible and ensuring that the clothes we make not only look good but also align with our values.

Made in USA: A Special Collection with a Local Touch

In addition to our ongoing commitment to sustainability, we are excited to introduce a special collection made in the USA. This collection represents a new chapter for Raomio, one where we embrace both the creativity of our designs and the local craftsmanship of American production. By working with local artisans and manufacturers, we are not only supporting the American economy but also ensuring that the clothing we create meets the highest standards of quality and sustainability.

Our special USA-made collection will showcase the same bold, vibrant designs that Raomio is known for, but with an even more personal touch. We want to bring together the global and the local—fusing our Argentinian heritage with American craftsmanship in a way that reflects the beauty of both cultures. The USA-made collection will be crafted with the same care and intention as all our pieces, ensuring that every item is created with love, respect for the environment, and a commitment to quality. This collection is an exciting step in our journey, and we can’t wait to share it with you.

Raomio’s Unique Approach to Fashion

At Raomio, we believe that fashion should be more than just about appearance. Clothing is a form of self-expression, a way to tell stories!